Delivering Premium Products and Strong Support to the market as needed
Elquip Solutions was appointed as a Third Party Channel for ABB in September 2011. This appointment underlined our reputation as a company focused on delivering high-end products and the accompanying superior levels of customer service and support to the market.
Following hot on the heels of our appointment, Elquip Solutions placed the largest-ever order for stock of ABB low voltage motors in South Africa. This sets the company apart, not only because we are the only ABB Third Party Channel to commit to stockholding in South Africa, but more importantly because we can offer customers immediate access to the extensive and renowned range of ABB low voltage motors. The range includes ABB’s high-quality range of low voltage motors with capacities from 0.18 kW up to 315 kW in 400 and 525 V options.
The ability to deliver products to the market as needed is a critical factor in our business. Therefore we are appointing stockists / distributors nationally, this will enable us to make the low voltage motors easily available to the end user. Elquip Solutions also acknowledges that assets require capital investment as well as the insurances and maintenance expenditure associated with this investment. Improper or under-utilisation of assets seriously affects the profitability and sustainability of a business.
The production and maintenance departments within companies are typically responsible for maximising the use of its assets. The companies that succeed are those that institute proactive and scheduled maintenance. This allows the maintenance department to identify what needs to be updated on a machine or production line. However, since not all breakdowns can be anticipated, companies need to know that they have a supplier they can rely on to provide a replacement product in the event of failure. By guaranteeing high stock levels of ABB low voltage motors, Elquip Solutions is able to provide its customers with the assurance that even unanticipated downtime can be alleviated.
From Elquip’s perspective, effectively handling stock reduces waste and improves customer service. Time is of the essence here. One needs to be careful not to cut delivery time to the bone. This can become a serious issue when strike action results in non-or under-delivery. It is also crucial to bring stock in for the right market where there is a demand. It takes experience and competence to effectively manage stock.
In order to be successful, one needs to have the right product, the right brand, competitive pricing, availability of stock and instant service support. Mike Cronin, Managing Director, Elquip Solutions
